The Concept

Isakwa is a robotic food cart designed to serve aircraft passengers and assist flight attendants. It would roll down the aisle and use state-of-the-art AI to attend to passengers’ needs.

The Background

When I was working on the Atasha concept, I realized it would make more sense to develop a working robotic cart before trying to cover everything a flight attendant does, so I asked Martin Rico to push the idea of inflight robotic carts a little further.

How It Works

The main function of Isakwa would be to bring food and drinks to passengers, who could summon the service trolleys remotely. When a passenger is requesting food or a drink, the trolley, driven by a quiet electric motor, would stock up in the galley, roll up next to the client, and serve them.

The Isakwa would have an internal storage system for hot food and cold drinks. It would be able to take commands from tablets and phones, take payments, showcase inventory, fill up when necessary, and serve passengers anytime during the flight. Its extending robotic arm would be able to pass trays to all passengers.

The Isakwa would have an integrated OLED screen designed to display emoticons and communicate verbally with people using a soothing synthetic voice that always remains polite and friendly. Cameras could be used to detect human emotion and behaviours to read the mood of the passenger it’s serving. It would also alert flight attendants when a situation is getting out of hand.

What It’s Used For

Automating inflight passenger service means that flight attendants will have more time to focus on the passengers’ experience. For instance, flight attendants would have more time to talk with customers and make sure they are well taken care of, while the Isakwa takes care of with logistics (orders, payment, inventory, etc.).


The Isakwa concept was imagined in December 2017 by Charles Bombardier and designed by  Martin Rico. Martin lives near Buenos Aires, Argentina. He studied Design at the University of Buenos Aires and now works as a Freelance Industrial Designer. Martin also designed the Season Chaser nomadic train and the Zuuloo brain-robot interface system